Merchant User Guide

SVC Rewards System

Configuring Reward Thresholds

Build threshold rules that match your commercial model.

1 min read

1

Navigate to Thresholds

Open the Thresholds page from the sidebar. You will see all existing threshold versions with their analytics.

2

Create a new version

Click 'New Threshold' to define the points required and reward value. Your plan determines how frequently you can create new versions.

3

Review cadence rules

Starter plan: 1 new threshold per month (creation only on the 1st). Growth plan: 1 new threshold per week. Scale plan: 1 new threshold per day.

4

Monitor performance

Each threshold version tracks: enrolled customers, completion count, completion rate, average days to complete, SVC cost, revenue generated, and ROI.

Threshold analytics

Use the threshold analytics to compare version performance. Look at completion rate and ROI to understand which reward levels drive the best repeat behaviour.

Merchant User Guide