Merchant User Guide

Delivery and Driver Operations

Driver Assignment and Delivery

Assign drivers to orders and track delivery progress.

1 min read

Assigning a driver

1

Publish the order

From the Order Support inbox, publish eligible NEW orders to the delivery pipeline.

2

Select a driver

Choose an ACTIVE driver from your driver roster. Only active drivers can be assigned.

3

Order status updates

The order moves to ASSIGNED status. The delivery record is linked to the assigned driver.

Merchant User Guide