Adding a new driver
1
Navigate to the Drivers section
Access driver management through the Online Shop area. The Drivers tab shows all your current drivers.
2
Enter driver details
Provide: full name, email address, phone number, driver type (Employee or Contractor), ABN (for contractors), vehicle type, and rate per delivery (in cents).
3
Driver becomes active
New drivers start with ACTIVE status and can immediately be assigned to delivery orders.
Driver management actions
Edit driver details — update name, email, phone, type, rate, and vehicle
Suspend / Activate — toggle a driver between ACTIVE and SUSPENDED status
Reset password — trigger a password reset for the driver's account
View payout history — see all payment records for the driver
Mark as paid — record that outstanding earnings have been paid
Suspended drivers
Suspended drivers cannot be assigned to new delivery orders. Their existing assignment history is preserved.