The merchant portal uses a left sidebar navigation. The sidebar items shown depend on your business type and subscription plan. Items are grouped into core operations, growth tools, commerce, finance, and settings.
Navigation sections
Dashboard — KPIs, trend charts, and quick alerts
POS — POS connection health, sync status, and API/manual mode indicator
Category modules (if applicable) — Bookings, Appointments, Classes, Events
Thresholds — reward threshold versions, analytics, and creation
Hot Items — promo item showcase management
Special SVC — advanced bonus SVC rules (Growth and Scale plans)
Cashback — cashback campaign management (Growth and Scale plans)
Gift Cards — MGVC issuance, quota tracking, and redemption history
Online Shop — storefront activation, catalog, orders, and delivery
Analytics — sales trends, cohort retention, traffic patterns
Customers — customer list, segments, threshold progress, and reward tracking
Offers — campaign performance across all offer types
Recommendations — AI-generated optimisation suggestions
Finance — SVC ledger, settlement invoices, and SGVC commission
Billing — merchant invoices and billing history
Settings — business info, POS status, plan details, and integrations