Merchant User Guide

Dashboard

Dashboard KPIs and Charts

Monitor your business performance at a glance.

1 min read

The Dashboard is the landing page of the merchant portal. It shows key performance indicators, trend charts, and alerts. The depth of the dashboard depends on your subscription plan (Scale gets the full dashboard; other plans get basic mode).

Full merchant dashboard view with sidebar navigation, KPI cards, revenue trend, and SVC balance
Dashboard — the merchant portal landing page with key performance indicators and trend charts

Dashboard metrics

Total SVC Issued and Redeemed
Pending SVC
SVC Pool Balance (funded value)
Total Gift Cards Issued and Gift Card Balance
SGVC Accepted (universal gift card redemptions)
Total Customers and Active Threshold Customers
Revenue trends and transaction volume over time
High-priority recommendation alerts
Merchant User Guide