Merchant User Guide

Customer Identification at Checkout

Generic / Other POS Systems

Customer identification guidance for POS systems not listed above.

1 min read

If your POS system is not listed in the vendor-specific sections above, staff should still identify the SpenVest customer before payment. Use the merchant's configured SpenVest workflow, such as scanning the customer code, entering the member code manually, adding a customer to the sale, or saving the identifier in the supported note, reference, or customer field.

General guidance for unlisted POS systems

Scan the SpenVest QR code or enter the member code before payment
Attach the customer to the sale, cart, or order using whichever method your POS supports
If your POS supports customer profiles, create or find the customer and attach them to the sale
If your POS supports order notes or custom fields, record the SpenVest member code there
If your store uses a manual or reconciliation-based workflow, follow your SpenVest merchant setup instructions
Contact SpenVest for integration support

If your POS system requires a custom integration workflow, contact SpenVest merchant support for guidance on configuring customer identification for your specific setup.

Merchant User Guide