Customer User Guide

Introduction

What is SpenVest

Understand the purpose of SpenVest and how it connects customer spending with merchant-issued value.

1 min read

SpenVest is a customer wallet and behavioural commerce platform that helps you see reward progress, unlock Smart Value Credits (SVC), receive merchant promotions, and manage merchant-linked value from one place.

SpenVest customer dashboard showing total wallet value, featured offers, and quick actions
The SpenVest customer dashboard — your rewards overview at a glance

Instead of making you sign up to separate reward systems for every merchant, SpenVest gives you one clear experience where reward logic, order activity, gift cards, and spend visibility are easier to understand.

What customers can do in SpenVest

Track reward progress with participating merchants
View merchant-issued SVC balances and reward history
Redeem eligible SVC, cashback, or gift-card value
Browse merchant stores, offers, delivery, and click-and-collect options
Customer User Guide